My fiance and I booked a suite online and confirmed it with a credit card. Upon arrival we were told that the hotel gave away our suite and re-booked us at the nearby Doubletree hotel and would be picking up the cost of our stay. Our accomodations at the Doubletree was a double bed smoking room, not at all comparable to the suite we had secured ...

This hotel seemed great when we first arrived. The room was spacious enough for our family with young children and all was well. However, after a closer inspection, and a few days' stay, we changed our minds. The desk help was unhelpful to the point of not caring about customers' needs or requests. On one occasion we stood out in the ...

The hotel has charm and is located near the heart of downtown, but the poor service and dirty room will cause us to stay at a more professionally operated hotel property the next time my firm is doing busines in Richmond. Without getting into too much detail...bugs in room, hair found in bed, hvac broken and the restaurant had only one employee ...

I liked: the large rooms, and the downtown location.

I disliked: the lack of professionalism in the staff. The housekeeping was sloppy: nothing was replaced even when it ran out.
The desk staff unprofessional: they have shouting conversations from the desk into the office and back, about personal issues, making conversation difficult in ...

This hotel stay was used for business. Since it is not a hotel chain, the price was reasonable and it appeared there were plenty of rooms w/king beds. The location was convenient to downtown Richmond. Due to it being an older structure, there was a very slight musty smell. The suite was really spacious and had large addl sitting room. Main downside ...

My stay in the Commonwealth Park Suites was a comfortable one, but not spectacular. Since I'm usually in mediocre hotels and motels when travelling, it seemed the pinacle of luxury at first, but beneath the appearance it was only okey.

The positives: The rooms are very spacious. The king-size bed was comfortable and very inviting. While ...

We stayed their the first week of June with three small children. It was wonderful. We got a suite with a one bedroom attached. The gretest part was not the huge living room where we could hang out. It was the fact the bathroom for the suite was in the hallway so people could get to it without walking through your bedroom. I would highly recomend this hotel.

People are friendly at this hotel. Valet parking is wonderful and the breakfast is nice. Just don't be tempted by the snacks in your room, unless you want to be charged High Prices for them!

This hotel is like no other, you add 1800's style to modern day simplicities.
The staff is great. I could ask for a better location. Everything is a arm reach away in down town Richmond. Great Virginian hospitality. A+..