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<< To Holiday Inn Richmond I-64 West EndHoliday Inn Richmond I-64 West End - Reviews
Yahoo! User Reviews
AVERAGE OVERALL USER RATING
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We won't be coming backThis hotel was not up to Holiday Inn quality. There were renovations going on throughout the floor we were staying on. We were supposed to have king beds and we got double beds. We were supposed to have non-smoking rooms and one our rooms smelled of smoke. We asked the front desk to clean the room. They stated they would and they did not. Two of ...SHOW FULL REVIEW
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beware of this hotelwhen i arrived at the hotel with my groep of 44 people they sent 1 baggage handler out and he looked dirty. on the third floor in room301 there was mold on the top wall and the ice machine did not work on 3,4,or 5th floor and the i made my way to work out room and it only had 3 work out machines and 1 worked and the pool was very dirtyand then ...SHOW FULL REVIEWOVERALL
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Outdated and DirtyDiry, outdated rooms. Misleading advertising/staff. I was told that I reserved a king suite only to find out, upon arrival, that there are no king sized beds in the suites. Couldn't even get extra pillows. Be careful!OVERALLServiceCleanlinessLocationValue
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Excellent ServiceThe best customer service around. Will be booking many dates with them! Their sales staff were helpful and polite. It's wonderful to walk around and be greeted so politely! It was a great overall experience.1 of 1 Yahoo! Users found this review helpfulOVERALL
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Business TripWhen coming to Richmond, I find staying here is always a pleasurable experience. The hotel is older, but the service makes up for it. The location is perfect for me and throoms although in need of some maintenance are always very clean.1 of 1 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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Good, bad & ugly1st week of August, 2005. Hope this will be helpful.
Nice employees and great having a computer online in the lobby! Elevators are quick. Pool temperature was great!
Ice machines on floors 7 and 6 were not working. Room on 7th floor had a slight moldy odor when we arrived. TV had cable connection, but some of the channel reception was ...You have found this review helpful.2 of 3 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALL
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Outstanding serviceThis hotel's staff is extremely friendly and professional. As a parent actively involved in traveling with our daughter's color guard team, we have stayed at many different hotels and this place was the best. Mark Jones, the Sales Manager that booked our group, provided personalized service above and beyond any of our wildest expectations. ...You have found this review helpful.3 of 3 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanliness
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Wonderful ReviewI do think that the hotel was very pleasant. Erika was very helpful with our reservastions and when we checked in she was there to greet us in the most appropriate way. She had everything ready and acurrate. My husband and I stay there on a weekly basis and everyone makes us feel like we are at home. If you need a home away from home stay here.You did not find this review helpful.2 of 3 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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Graet Service!Although this hotel is just your standard run of the mill full service hotel, the staff was overly friendly and accommodating. I travel frequently to Richmond for business, and would recommend this hotel. Not only was it clean, convenient to both I-95 and I-64, but the staff made the experience memorable. I especially liked the bars martini specials and fresh popped popcorn...I give it five stars.You have found this review helpful.6 of 6 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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